This Policy describes how we use information received about you when you visit our SITE or when you subscribe to, or otherwise use our online services. This Policy does not cover any information that we may receive from or about you through channels other than through the use of the SITE.

Does this website use cookies to track my information?

Yes, this website uses cookies to collect information about the user's computer system, such as the web browser type, IP address, and operating system. They are also used for session management and for personalisation (e.g. shopping cart features).

What types of information does this website collect and how do you use it?
We collect the following types of information:
1.Traditional contact information such as mailing address, phone number, and fax number.
2.Internet contact information such as email addresses.
3.Credit card information.
4.Information about the user's computer system, such as the web browser type, IP address, and operating system.
5.Information about the pages you access on our website.
6.Non-financial identification information, such as username and password combinations.

The credit card information you provide for payment of your invoices with ZDCLOUD is submitted directly to the database of is a fully PCI-Compliant, PCI Level 1 Cerficied Payment Gateway solution. We process any payments using a token and do not have access to your full credit card number.

We collect this information for the following purposes:
1.For billing and support purposes.
2.For domain registration account establishment.
3.For website administration purposes.
4.To customise the website for the user on multiple visits to the site.

Who will recieve this information?

Our internal staff and our direct agents, such as our credit card authorization service. For domain registration account establishment your information will be shared with our registration partners, eNom,, and/or NetEarthOne. In both cases this is done over an SSL encrypted connection to their servers.

If you violate the Terms of Service, your information may be submitted to third-party fraud databases (including, but not limited to FraudRecord and/or MaxMind).

Additionally, your information may be provided to a civil or criminal court and/or law enforcement in response to a subpoena.

How do we share your personal data?

We do not sell, rent or lease your personal information to others except as described in this Privacy Policy. We share your information with selected recipients. These categories of recipients include ZDCLOUD-affiliated companies in the United States which store your personal data, to provide for disaster recovery, as well as for the performance of any contract we enter into with you.

ZDCLOUD may disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes; (d) to enforce our terms and conditions; and (e) to allow us to pursue available remedies or limit the damages that we may sustain. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.

How long will traditional contact information be kept?

Indefinitely by ZDCLOUD. For domain registration account establishment, please see eNom, and/or NetEarthOne's privacy policy.

What are my options for system information?

You may switch cookies off within your browser, however doing so may prevent use of certain functions e.g. shopping carts, signup systems.

Where do we store your personal data?

The information that we collect from you will be transferred to, stored at, and processed in the United States. Your personal data may also processed by staff operating outside of your country who work for us or for one of our suppliers. Such staff are engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.

The security of your personal data

Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Website or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal data against loss, theft and unauthorized use, access or modification.

We will, from time to time, host links to and from the websites of our affiliates or third parties. If you follow a link to any of these websites, these websites will have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to those websites.


If you believe we are not handling your information in accordance with our privacy policy, please contact us.

If for some reason we have violated our privacy policy, we will correct the error as soon as you notify us.


We may update this policy from time to time. Any changes we will make to this policy in the future will be posted to this page. Please check back frequently to see any updates or changes to this policy.

Updated on 2020-08-20 00:00